Terms & Conditions

This website is operated by:

You may use this website for personal and lawful purposes, including browsing information about LIDYA JEWELLERY, collections, services, boutiques and related offerings.

You must not misuse the website, attempt unauthorised access, interfere with its operation, introduce malicious code or use the website in a manner that could damage, disable or impair its functionality.

We aim to keep website information accurate and up to date, but product descriptions, images, availability, prices, service details and other information may change from time to time.

Images are intended to represent products and services as accurately as reasonably possible, but colours, proportions and visual appearance may vary depending on lighting, photography, display settings and the individual nature of jewellery and gemstones.

Website enquiries, appointment requests, telephone calls, emails and WhatsApp communications do not by themselves create a binding sale or service agreement.

An appointment or service request is confirmed only when accepted directly by LIDYA JEWELLERY or an authorised representative.

Repair, adjustment, stone-setting, redesign and related services may require physical inspection before scope, price and timing can be confirmed.

Any estimate provided before inspection should be treated as indicative unless expressly confirmed otherwise.

Customers are responsible for providing accurate information about items submitted for service, including any known damage, previous repairs or relevant history where applicable.

Prices, stock levels, precious metal values, gemstone availability and other commercial information may change without notice.

The final price applicable to a purchase or service is the price confirmed directly with the customer at the relevant time.

Displaying an item or service on the website does not guarantee that it is currently available.

Bespoke jewellery, redesigns and custom commissions may involve individual consultation, design approval, material selection, measurements and other specifications agreed directly with the customer.

Production times, deposits, cancellation conditions, alterations and final pricing should be confirmed individually before work begins.

Because bespoke pieces are made to individual requirements, different cancellation, return or modification rules may apply where permitted by applicable law.

The website may contain links to third-party websites and services, including WhatsApp, Instagram, Facebook, hotel websites, travel services and other external providers.

These third parties operate independently from LIDYA JEWELLERY. We are not responsible for their content, availability, privacy practices, security or contractual terms.

Any interaction with a third-party service is subject to that provider's own terms and policies.

Unless otherwise indicated, the website design, written content, branding, logos, photography, graphics and other materials are owned by, licensed to or used with permission by LIDYA JEWELLERY.

Website content may not be reproduced, distributed, republished, commercially exploited or modified without appropriate permission, except where permitted by law.

The website is provided for general information and communication purposes. To the extent permitted by law, we do not guarantee uninterrupted availability or that the website will always be free from technical errors.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Customers should obtain appropriate professional advice where a decision requires specialist legal, financial, tax, investment or other professional assessment.

We may update the website, services or these Terms & Conditions from time to time.

The latest version will be published on this page together with the relevant revision date.

These Terms & Conditions are governed by the laws of the Republic of Türkiye, without prejudice to any mandatory consumer-protection rights or other mandatory legal provisions that may apply.

Any dispute will be handled by the courts, consumer courts, consumer arbitration committees or other competent authorities having jurisdiction under applicable Turkish law. Nothing in these Terms limits any mandatory right of a consumer to apply to a competent court, committee or authority.

Questions about these Terms & Conditions can be directed to: