Privacy Policy
Your privacy matters to us.
This Privacy Policy explains how personal information may be collected, used, shared and protected when you interact with the LIDYA JEWELRY website and our services.
We aim to handle personal information with care, transparency and respect.
This policy applies to information processed through this website, including enquiries, appointment requests, service communications, cookie preferences and interactions with linked communication services such as email and WhatsApp.
Data controller
The operator responsible for processing personal information through this website is:
LİDYA GOLD BAZAAR KUYUMCULUK TİCARET VE PAZARLAMA LİMİTED ŞİRKETİ
Aşağı Hisar Mh. Antalya Cd. No:50/2, Manavgat, Antalya, Türkiye
Registration / company number: 1850
Tax number: 6080068522
Information we may collect
Depending on how you use the website or contact us, we may receive information such as your name, telephone number, email address, the content of your enquiry, requested service or appointment details and other information that you choose to provide.
Technical information may also be processed as part of normal website operation, including IP address, browser type, device information, requested pages, timestamps, security logs and similar technical information generated by hosting or security infrastructure.
Cookie preferences selected through the website may be stored locally in your browser so that the website can remember your choices.
How we use personal information
Personal information may be used to respond to enquiries, arrange appointments, communicate about jewellery or watch services, process service requests, provide customer support and maintain the security and proper operation of the website.
Where analytics or marketing technologies require consent, they are intended to be activated only after the relevant consent has been provided.
Legal basis for processing
As a business operating in Türkiye, LIDYA processes personal data in accordance with Turkish Personal Data Protection Law No. 6698 (KVKK) and other applicable legislation.
Depending on the circumstances, processing may be based on steps necessary to establish or perform a contract, compliance with a legal obligation, establishment, exercise or protection of a right, the legitimate interests of the data controller provided that the fundamental rights and freedoms of the data subject are not harmed, or explicit consent where consent is required.
External and international services
The website may contain links to third-party services such as WhatsApp, Instagram and Facebook. When you choose to use one of those services, your interaction may also be governed by the privacy practices and terms of the relevant third-party provider.
Certain service providers may process personal data outside Türkiye or outside the country in which you are located. International transfers are intended to be made only in accordance with applicable data protection requirements.
How long information is kept
Personal information is generally retained only for as long as necessary for the purpose of processing, the customer or business relationship, applicable legal retention obligations, resolution of enquiries or disputes and the establishment, exercise or defence of legal rights.
Exact retention periods may vary according to the category of personal data, the purpose of processing and applicable legal requirements.
Your privacy rights
Under Article 11 of Turkish Personal Data Protection Law No. 6698 (KVKK), data subjects may request information about whether their personal data is processed, obtain information concerning that processing and its purposes, and learn the third parties to whom personal data has been transferred domestically or abroad.
Where the legal conditions are met, you may also request correction of incomplete or inaccurate personal data, erasure or destruction of personal data and notification of certain correction or deletion operations to recipients of the data.
You may object to a result arising against you through analysis exclusively by automated systems and may claim compensation where you suffer damage as a result of unlawful processing. Additional rights may apply under other applicable data protection laws.
Data security
We intend to use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes to our website, services, technologies, processing activities or applicable legal requirements.
The current version and date of the latest update will be published on this page.
Privacy and KVKK requests
Questions about this Privacy Policy and requests concerning personal data may be submitted to the data controller using the details below. Requests will be handled in accordance with the applicable procedure and statutory response periods.
LİDYA GOLD BAZAAR KUYUMCULUK TİCARET VE PAZARLAMA LİMİTED ŞİRKETİ
Aşağı Hisar Mh. Antalya Cd. No:50/2, Manavgat, Antalya, Türkiye
Registration / company number: 1850
Tax number: 6080068522
Aşağı Hisar Mh. Antalya Cd. No:50/2, Manavgat, Antalya, Türkiye
Privacy Policy · Last updated August 2026
